Description:
As a member of the Check Processing team, you will work with internal business partners to ensure the timely entry and deposit of customer check transactions. You will operate with a high degree of integrity to protect our customer information and maintain Fidelity’s standards.
The Skills You Bring
- Your ability to quickly coordinate and prioritize multiple tasks
- Your ability to take initiative and to work under tight deadlines in a dynamic team environment
- Be analytical and possess good problem-solving skills while maintaining good attention to detail
- Be technically oriented, with strong MS Office/PC skills
- Have excellent written and verbal communication and social skills
- Be motivated and show desire to learn about the business and new technologies
The Value You Deliver
- Reviewing checks submitted by customers to confirm check is in good order for deposit and ensuring each transaction is executed appropriately
- The relationships that you establish with our US business partners will help ensure adherence to Operations policies and procedures, and will improve the reputation of the team in Ireland
- Prioritizing and handling critical issues/exceptions that are received from customers and the teams’ business partners
- Handling and reviewing documented client exception lists to ensure client-specific needs are met
- Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedures