Description:
The Society wishes to invite applications for the role of Retail Shop Manager. This is a permanent role with initial location situated at Mogeely, Co. Cork. Applications are invited from experienced retail professionals with a track record of achievement in a fast-paced trading environment, with proven ability in the management of retail sales, costs, people and all associated activities related to the overall retail store management. The Retail Shop Manager will lead a customer focused sales team to fully deliver on agreed objectives and support the business and its stakeholders & will report into the Site Manager.
Responsibilities for the successful candidate will include, but are not limited to, the following:
- Control and analyse sales performance for each department / category against budget so that store targets and key performance indicators are met and exceeded.
- Lead a motivated, engaged & enabled retail team ensuring all are fully trained, competent and developed in their roles.
- Lead a safety-first culture, improve & maintain site safety in line with best practice, quickly identify & resolve safety hazards & observe site safety governance.
- Deliver on our commitment to excellence in customer experience.
- Deliver excellent store standards consistently in line with business requirements.
- Ensure compliance with all company policies & procedures, legislative requirements and audit standards.
- Monitor & manage business administration as required, including stock management, cash control, wage costs, budgets and profit and loss.
- Any other activities, as required in order to ensure the successful operation of the retail store.
The successful candidate will have:
- A proven track record in Retail management with a minimum of 5+ years people management experience.
- Retail Management/ Agricultural qualification or similar business qualification advantageous.
- Demonstrable in-depth knowledge/understanding of key relevant product categories (Farm Inputs).
- Excellent interpersonal & communication skills with a proven ability to build & maintain strong working relationships with customers, colleagues & stakeholders.
- Experience in Employee Relations.
- Demonstrated ability to lead & obtain results through team work & employee engagement.
- A proven track record of delivering an excellent customer experience and understanding the needs of your customers.
- A keen understanding of our business with strong commercial awareness / business acumen.
- Resilience with the capability of dealing with pressurised situations and deadlines.
- Strong organisational, planning & time management skills with excellent attention to detail.
- Ability to work in a dynamic and fast-moving environment with a solutions-oriented approach.
- Self-motivated and prepared to be flexible when the occasion demands.
- Proficient IT / systems skills including MS Office suite & Point of Sale (POS).