Description:
We are looking for a Retail Technology Advisor for one of our client, the role is permanent, and Hybrid model.
This position offers opportunity for career progression along with a competitive salary, flexible start and finish times, up to two days remote working per week, free parking at office facilities and ongoing training from an experienced and large team.
Responsibilities
- Co-ordinate the support and growth of mission critical IT systems to our Client stores and retailers, involving a variety of in house and third-party suppliers and teams.
- Deliver and manage projects in parallel through all phases including planning, analysis & design, execution, service transition and closure.
- Control and management of third-party suppliers and vendors and their associated service delivery agreements.
- Management and ownership of retail technology in the company operated stores division and a direct relationship with key stakeholders in the company operated space supporting Retail Technology and in store technologies, networks for these stores.
- Identify and implement efficiencies to business processes using technical solutions.
- Participate in projects throughout the initiation, definition, execution and close out phases of the project.
- Oversee the transition of new processes from project delivery to operational support across the business
- Liaising with senior management from different functions to translate their needs into technical requirements.
- Develop full-scale project and programme plans, facilitate the project scope, goals, tasks, resources and deliverables.
- Participate in the delivery of strategic projects and scope of works alike.
- Development of operational procedures and system specifications.
- Develop and maintain comprehensive user documentation on all aspects of the core procedures and responsibilities.
- Support our stores and retailers on support requests and queries and troubleshooting of the same.
- The role will involve nationwide travel and may include overnight stays.