Description:
Responsible for identifying, recommending and implementing technology solutions; including robotics process automation (RPA), in support of business activities. Assist with the identification and prioritization of work requests, development resources, and ensuring agreed upon service levels are met.
Essential Functions and Responsibilities
- Serve as point of contact regarding technology solutions; including RPA, to meet business needs. Develop and deliver business process improvements through technology solutions. Coordinate these activities across business groups ensuring issues are prioritized, assigned, and resolved
- Consult with business process owners to evaluate process improvement opportunities and potential technology solutions
- Assist with development of a framework for RPA governance and project assessment
- RPA assessment including current state condition, develop analysis and offer recommendations, vetting processes for suitability, internal control implications, and cost/benefit followed by developing a business case and approach for RPA implementation
- Provide financial analysis to establish viability of potential technology investment opportunities
- Develop RPA documentation including diagrams and design documents in support of project efforts and best practices
- Provide oversight / lead business projects involving RPA technology
- Interact with business users via consulting and training to ensure effective use of RPA technology solutions
- Assist business users with continuing RPA maintenance to ensure quality and high performance; work with IT personnel to develop solutions to any system-related issues
- Contribute to the development and evolution of our technology strategy and intellectual capital
- Prepare and deliver written reports and presentations
- Ensure internal controls systems are accurately documented and working effectively
Education
- Bachelor's Degree in accounting, finance, management information systems, computer and information science. Technical business master’s degree such as M.S. of Finance preferred. requireduires job-related experience was follows: