Sales Coordinator

Description:

SALES COORDINATOR

Due to continued growth an opportunity has arisen for a Sales Coordinator to become a part of our internal team.

Liaising and communicating directly with existing and new company clients - predominantly office based by email and telephone.

You will be responsible for being the first point of contact for all customers contacting SignsPlus.

Commensurate with experience

Key responsibilities:

· Answer telephone and email sales enquiries.

· Establish good working relationships with existing and new clients.

· Work up estimates and costings for projects to submit to clients

· Use Clarity Software to complete all quotations.

· Ensure all customers are responded to / acknowledged promptly.

· Follow up with potential clients to answer questions and provide additional information

· Follow up email campaigns as required

· Proactively request Google Reviews from satisfied customers

· Prepare Sales Invoices to process from Clarity to Sage Accounts.

· Order materials as required.

· Customer care / follow-up

· Other Sales and Marketing Activities as required by the business.

Requirements:

• Experience working in a similar customer liaison / service role.
• Ability to work accurately under pressure.
• Excellent verbal & written communication
• Good organisational skills and ability to multi-task
• Ability to work independently and as part of a team
• A good working understanding of Microsoft office.
• Self-motivated and good commercial awareness
• Flexible attitude and happy to work as required by the business.
• Experience using Clarity or similar management software to accurately complete quotations
• Working knowledge of the Print, Signs or a related industry an advantage