Description:
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: PayPal is looking for an Sales Operations Analyst - Deal Desk to help manage the acceleration of large enterprise deals by supporting the sales, cross-functional teams and wider Deal Desk function with Salesforce knowledge, collaboration and process execution . The position offers the opportunity to join a team focused on designing and executing process improvement initiatives that align sales efforts to global strategies.
Job Description:
The Sales Operations Analyst - Deal Desk will drive revenue by working cross-functionally between sales, pricing, legal, underwriting, compliance, and other subject matter experts in an effort to optimize SLA’s to drive improved cycle times for our sales team. Additional responsibilities include:
- Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate complex deal processes
- Manage the internal processes of our top deals and RFP pipeline, prioritizing strategic, high-value opportunities for the organization through a consultative and strategic approach
- Proactively manage strategic deal & RFP opportunity pipeline, potential deal challenge, and lead communication with sales leadership
- Collaborate cross-functionally across all areas of the business to help elevate deal structuring
- Serve as an escalation point across stakeholders to identify friction points within sales processes and help move deals forward
- Optimize and manage a continuous deal pipeline by ensuring sales follows deal desk guidelines
- Drive deal acceleration through holistic reviews of segments, pro-actively review/vet deals in the sales pipeline
- Create and maintain standard documentation and improve governance
- Identify and present process improvement opportunities
- Serve as a subject matter expert for market processes, requirements, and process improvement opportunities to both sales and revenue operations leadership
- Reduce friction between Sales & Cross Functional teams to accelerate deals
- Experience in revenue operations, sales or account management processes for large enterprise merchants
- An individual with a passion for understanding and learning processes.
- Confident individual with a keen attention for detail and an ability to help manage multiple tasks and support projects simultaneously
- Positive, energetic individual with strong interpersonal skills, with the ability to build credible relationships across multiple functions
- Strong communication the ability , where needed, to talk and present confidently in front of senior internal and external stakeholders in conjunction with Deal Desk Management leadership support.
- Flexibility to work with colleagues in Europe, the United States, Australia, and Asia and on occasion accommodate calls and deadlines aligned to their time zones
- Requires an understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Seismic)
- Proficient in Excel & Power Point presentation skills
- Solid project managements skills including scheduling, workstream management, status reporting and resource management.
- Ability to effectively work under pressure and to meet challenging targets