Description:
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: The Deal Desk Manager will drive revenue by working cross-functionally between sales, pricing, legal, underwriting, compliance, and other subject matter experts in an effort to optimize SLA’s to drive improved cycle times for our sales team.
- Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate complex deal processes
- Manage the internal processes of our top deals and RFP pipeline, prioritizing strategic, high-value opportunities for the organization through a consultative and strategic approach
- Proactively manage strategic deal & RFP opportunity pipeline, potential deal challenge, and lead communication with sales leadership
- Collaborate cross-functionally across all areas of the business to help elevate deal structuring
- Serve as an escalation point across stakeholders to identify friction points within sales processes and help move deals forward
- Optimize and manage a continuous deal pipeline by ensuring sales follows deal desk guidelines
- Drive deal acceleration through holistic reviews of segments, pro-actively review/vet deals in the sales pipeline
- Create and maintain standard documentation and improve governance
- Identify and present process improvement opportunities
- Serve as a subject matter expert for market processes, requirements, and process improvement opportunities to both sales and revenue operations leadership
- Reduce friction between Sales & Cross Functional teams to accelerate deals
- Related business experience in Sales Operations, Deal Desk or equivalent
- Experience in revenue operations, sales or account management processes for large enterprise merchants
- Experience in bid management and RFP execution for complex global deals. Leading, coordinating, modeling and project managing RFP bids.
- Commercial mindset with clear understanding of business prioritisations and goals. The ability to lead conversations across sales processes and products.
- Clear, strategic thinker with vision, with the ability to execute on priorities
- Confident self-starter with a keen attention for detail and an ability to manage multiple tasks and projects simultaneously
- Strong interpersonal and influencing skills, with the ability to build credible relationships across multiple functions
- Strong communication and interpersonal skills with the ability to talk and present confidently in front of senior internal and external stakeholders
- Collaborative mindset with the ability to influence
- Requires an excellent understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence)
- Proficient in Excel & Power Point presentation skills
- Strong project managements skills including scheduling, workstream management, risk management, status reporting and resource management
- Experience in Fintech, Ecommerce & Payments is a plus