Senior Bizops Engineer

 

Description:

This growing multinational is looking for a Talented Senior BizOps Engineer to join their team, they support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems.

What will I be doing day-to-day?

Operational Readiness Architect:

  • Serve as the primary contact responsible for the overall application health, performance, and capacity
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment.

Site Reliability Engineering:

  • Serve as the primary contact responsible for ensuring application scalability, performance, and resilience.
  • Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover.
  • Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability.

DevOps/Automation:

  • Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
  • Increase automation and tooling to reduce toil and manual intervention

ITSM Practices:

  • Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

The ideal candidate will have experience in many of these areas:

  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • Hands on administration experience on Salesforce applications like Service Cloud/Sales Cloud.
  • Coding or scripting exposure.

Organization Recruiters
Industry Engineering
Occupational Category Senior BizOps Engineer
Job Location Dublin,Ireland
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-03-25 1:19 am
Expires on 2024-12-05