Description:
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Overview
- Bring a good understanding of the Lending domain having worked in similar capacity earlier
- Shall be able to guide, handhold and groom the team of Business Analyst throughout the project
- Interact with business users and technical team for understanding of functional requirements
- Document business requirements and process flows using different tools like JIRA, Confluence, Blue Works, Lucid Chart, MS Visio etc
- Analyse and design solutions with the support of Solution Architects
- Provide feedback on test cases and support to Quality Assurance for testing
- Support in client UAT
Responsibilities
- Lead the engagement with business users to define scope, understand business processes, problem statements and pain areas
- Identify key stakeholders and construct stakeholder analysis i.e. how they are affected
- Support the identification of risks and mitigation approaches
- Lead the client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.
- Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client.
- Guide the business analysts in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.
- Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience
- Conduct relevant research to increase understanding in support of developing comprehensive solutions
- Participate in final User Acceptance Testing for all major developments in the domain
- Assist in the production of various collaterals such as User Guide, SOP Documents, process flows etc