Senior It Manager

Description:

Brightwater Technology is delighted to be retained for this exciting new role - Senior IT Manager. This person will be joining a newly established European Headquartered EMI payments firm here in Dublin..

With a long- standing presence in Europe of 10 years plus, a strong and scaling customer base, this leading EMI firm provides point-of-sale payment acquiring and technology-related payment solutions for their SME merchant customers in over 30 countries

About the Position

Reporting to the CIO, the successful candidate will work closely with other members of the management team to support the business and play a key role in supporting the delivery and oversight of IT / IS operations.

The IT Manager will be responsible for the efficient operation of the IT function, including managing in-house IT and oversight of outsourced services. The successful candidate must be skilled in managing technical analysis of data, access policies, and business problems, as well as threats, incidents, investigations, asset protection, and other general IT and security-related issues.

Key Responsibilities

Develops strategic plans & implement the objectives of the IT needs of the company to ensure the IT & IS systems, policies and procedures are responsive to the needs of the company’s growth and financial objectives and regulatory obligations;

Ensures that systems, applications and software packages operate to meet business requirements needs on a daily basis;

Works with group colleagues and local colleagues to align technology, data, info sec, applications and infrastructure architecture with the strategy and goals of the business;

Works closely with operations management to understand business and project goals and to ensure business as usual services are maintained in line with service level agreements;

Provides oversight and management of external IT vendors

Monitors management of all hardware (including cloud technology), software, databases and licenses, maintenance, access control and projections of future needs;

Leads information security control management and governance, major incident reporting, risk assessments and controls certifications. Leads and support audits;

Defines technological strategies and ensure that processes meet regulatory requirements, from business continuity and disaster recovery to data protection;

Manages incidents/outages to ensure business impact is kept to a minimum, directs the response plan and co-ordinates supplier engagement;

Ensures comprehensive and documented incident management procedures are in place and undertakes a regular incident management programme;

Identifies and deploys improvements and new functionality to be incorporated into systems, including new product compatibility;

Experience/Requirements

A minimum of 8-10 years of related technical and business experience;

Knowledge of IT computer systems and software and the ability to manage the entire spectrum of information technology operations. Experience with implementation of information technology integrations;

Experience of business process development, management, budgeting, business systems and IT operations;

Vendor management and negotiations experience in the development of effective external partnerships;

Proven capability to manage projects within tight timeframes and to simultaneously manage several projects;

Strong InfoSec experience as it relates to securing networks, devices and data;

Strong customer focus, ensuring that our IT solutions are resilient and meet the needs of a customer base that is complex and diversified;

Strong interpersonal skills and the ability to communicate at all levels of the organisation, in both technical and business language;

Experience in working in the Payments, Banking or Fintech sector would be considered a great advantage;

In-depth experience in Data Security, Privacy and Protection, ideally in a FinTech or payment related industry an advantage

Experience in deploying and managing standard certification frameworks (including PCI DSS, ISO 27k) an advantage