Senior Key Account Manager

Description:

Responsibilities:

Client Relationship Management: Establish and maintain strong, long-lasting relationships with key accounts, acting as the main point of contact and building trust with multiple stakeholders at all levels.

· Strategic Account Planning: Develop and execute comprehensive account management plans that address customer needs and opportunities, driving substantial growth within key accounts.

· Collaboration and Coordination: Work closely with internal teams to ensure a seamless customer experience and the achievement of account objectives.

· Business Development: Identify new business opportunities within existing accounts, collaborating with internal teams, where necessary, to realize these opportunities.

· Performance Analysis: Regularly analyze account performance against key metrics and objectives, adjusting strategies as necessary to maximize success.

· Feedback Loop: Act as the voice of the customer within the company, providing feedback to internal teams to help shape future developments.

· Market Insight: Stay abreast of industry trends, competitive landscape, and market opportunities, leveraging insights to benefit key accounts and inform company strategy.

Would be amazing if you:

• At least 5 years of experience in key account management or strategic sales roles within the SaaS / technology sector, or within the CPG industry, or (preferably) both.
• Demonstrated ability to understand and navigate complex sales cycles and foster strategic relationships.
• Exceptional communication and presentation skills, capable of conveying complex ideas succinctly and persuasively to a variety of audiences.
• Strong analytical skills, with the ability to translate data into actionable insights and strategies.
• Experience working in a collaborative environment, able to bridge the gap between different departments and align them towards common goals.
• Comfortable working in a fast-paced, dynamic environment, able to adjust strategies and approaches as the market or company priorities evolve.
• Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.