Senior R&d Operations Analyst

Description:

Key Responsibilities
 

• Collaborate with Product and Technology leaders to design and implement tooling that supports our planning framework and process.
• Design and develop dashboards and reports that provide insights into planning & execution. Including data hygiene & maturity and estimates vs. actuals.
• Provide recurring analysis and insights into our operating performance within R&D.
• Ensure the Product Development Life Cycle (PDLC) efficiently delivers valuable solutions to our business needs and continually adapts to the needs of the organization.
• Establish and communicate best practices to the organization via documentation and training.
• Define metrics and KPIs to measure success and drive continuous improvement.
   

Ideal Candidate
 

• 5+ years applicable experience in program or project management, product operations, or consulting role that (a) established trusted partnerships with product and engineering teams and (b) leveraged operational data/insights.
• BS in Computer Science, Engineering, Statistics or related technical field.
• Agile Certification (such as, Scrum Alliance Scrum Master (CSM) or Scaled Agile SAFe Agilist (SA)) preferred.
• Experience with industry-standard project management software products such as Jira, Google Suite etc. Experience with analytical tools such as Jellyfish, Tableau etc. is a plus.
• An approach to business needs with a blend of analytics, user empathy and intuition.
• Problem solving with a track record for executing projects that are impactful and sustainable.
• A strategic mindset that can glean insights from data.
• An innate drive to learn and be curious, with the desire to deeply understand the root cause of problems.
• The proven ability to quickly learn new technologies - for example, a new analytics tool - to answer questions at hand.
• Excellent emotional intelligence, patience and active listening skills
• Exceptional project management and organizational skills; proven ability to multitask and manage multiple moving pieces at a time while paying close attention to detail.
• Ability to work independently and a strong sense of ownership.
• A track record of being a team player and leader with strong interpersonal and communication skills (both written and verbal).