Description:
As a Senior Renewals Sales Representative, you will play a meaningful role in managing a book of software subscription renewal business. Your primary responsibility will be to close the sale of all renewal contracts before contract expiration, ensuring outstanding customer satisfaction and driving revenue growth.
- Location and Shift Requirement (Hybrid): Dublin, Ireland Office. Candidates must be willing to work onsite at least three times per week.
- English fluency, and German or French fluency required: effective English/German or French business language communication and skills needed for typical business communication such as presentations, negotiations, meetings, customer conversations, socializing, correspondence, and writing.
HOW YOU'LL SPEND YOUR TIME HERE
- Manage a book of software subscription renewal business, aligned by quarter, and close all renewal contracts before contract expiration
- Meet quarterly, half-year, and annual targets associated with an assigned book of renewal business
- Maintain direct engagement with customers and channel partners throughout a contract's lifecycle to identify and eliminate potential obstacles to timely renewal
- Collaborate with internal organizations, including Inside/Field Sales, Customer Success, and Channel Sales, to ensure assigned renewals are closed on time
- Discuss renewal prices with customers and acquire customer dedication on updated terms if necessary
- Generate and manage sales opportunities and quotes in SFDC, providing timely updates reflective of the sales cycle and any challenges identified
- Collaborate closely with external partners, distributors, and resellers to ensure a rewarding renewal experience and actively contribute to customer quarterly business reviews.
- Accurately forecast and identify renewals at risk of closing or not closing on time, investigating and documenting loss reasons for renewals that do not close
WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING
- Bachelor's degree in Business or related field, or equivalent experience
- Fluency in English, and German or French languages are required
- Minimum 1 year (preferred 3 years) of negotiating with and selling to enterprise IT buyers in a quota-carrying sales role
- Proven experience and extensive knowledge of enterprise software sales, software subscription services, or software as a service licensing methodology
- Proficiency with Salesforce.com CRM, Microsoft Office (mainly Excel), and other CRM tools
- Familiarity with enterprise procurement processes, specifically for IT-related spending
- Proven track record of personal development, growing responsibility, and the ability to thrive in a constantly evolving and demanding environment
- Ability to clearly articulate Cohesity's value via written or verbal communication