Description:
Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.The Senior Sales Enablement Specialist will work with the Director of Sales Enablement to develop impactful sales content for internal training programs and initiatives in appropriate format that reflects the current sales strategy and is reflective of constant product enhancements and sales strategies. This is a grea
- Responsible for management, administration and adoption of Skills Development, Measurement, & Reinforcement platform and content library.
- Handle instructional design of in-person, on-line and e-learning content.
- Ensures that all e-learning, classroom, field and other training materials are current; manages the collection of both e-learning and relevant training materials to ensure that key products, features and sales tools are adequately represented to help sales be more successful.
- Provides regular updates to key stakeholders. Collaborates with Sales Enablement, Sales Leadership, Sales, Marketing, Product Management and other relevant internal partners to create and showcase the skills, tools, products, and features/functionality that should be represented in all e-learning and other training materials; updates information and ensures that materials are produced and revised as soon as possible and are constantly kept current.
- Seeks regular input from Sales Enablement Leader on program priorities.
- Makes recommendations for additional instructional programs; initiates suggestions for improvements, expansions, elimination, etc. of training materials/content.
- Helps with the scheduling, coordination, logistics, communications and tracking for all aspects of e-learning training approach. This includes, virtual training sessions as well as webinars and other forms of e-learning.
- Participates in special projects and performs other duties as/when needed.
- Experience and knowledge in the use, maintenance and management of Skills Development, Measurement, & Reinforcement platforms or Learning Management Systems (LMS).
- Experience with instructor-led, participant- centered (IL-PC) Creative Training Techniques®
- Ability to use technological solutions, as provided, to create, record and distribute e-learning modules.
- Proven track record of project management and time management to ensure that programs developed are relevant and aligned with sales and business needs and objectives.
- Remains current on Diligent's product offerings.
- Excellent written, verbal, and presentation skills to satisfy two key areas: [1] Understanding and communicating of our products and services as described in all videos/e-learnings and training materials and sales collateral and [2] Partner with internal key stakeholders who will need help in the build of scripts, consults on project priorities, provide product pipeline information to ensure that the e-learning and other training projects can quickly adapt to fit sales and business needs.
- Strong analytical and problem solving skills, self-motivated, personable, and strong attention to detail.
- Consistently curious about sales and product developments and gaining familiarity and expertise in multiple practice areas.
- Can translate information into understanding and implementation into e-learning modules and other relevant training materials.
- Ability to work in a fast paced, detail-oriented environment.
- Ability to coordinate several projects simultaneously with limited supervision.
- Expertise in Microsoft Word, PowerPoint, Excel.
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, competitive vacation policy and meeting-free days across the company. We care about our team's health and wellness and even offer a quarterly health club reimbursement!
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and EEO is the Law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.