Description:
We're seeking a tech-savvy leader who can ensure top-tier application reliability while empowering the support team to excel.
Why You Should Apply:
- Lead Innovation: Spearhead the direction of our application support team, guiding the evolution of our technology roadmap and ensuring seamless operation of our Azure/.NET/Angular applications.
- Collaborative Environment: Work closely with our product development squad to smoothly deploy new features and fixes, ensuring our production environment stays ahead of the curve.
- Problem-Solving Mastery: Dive into the trenches to troubleshoot and resolve complex issues in both web and Windows applications, leveraging your expertise in .NET frameworks, MVC, Angular, and related technologies.
- Continuous Improvement: Drive ongoing enhancements, gathering feedback from our stellar support team and end-users to refine our applications and processes.
- Mentorship Opportunity: Share your wealth of knowledge in C#, .NET, Angular, JavaScript, TypeScript, and SQL Server, fostering the growth of your team members while honing their technical skills.
- Cutting-Edge Practices: Oversee the implementation of best practices for system integrity and security, integrating DevOps principles seamlessly into our support workflow.
Requirements:
- Experience: Bring at least 5 years of application support management experience to the table, with a proven track record in managing .NET and Angular-based applications.
- Technical Prowess: Showcase your expertise in C#, .NET frameworks, MVC, Angular, and proficiency in database management (MS SQL).
- Agile Advocate: Demonstrate a strong background in Agile methodologies, particularly Scrum and Kanban, to keep our team nimble and responsive.
- Leadership Skills: Exhibit your ability to lead and mentor a technical support team, fostering an environment of collaboration and growth.
- Problem-Solving: Highlight your exceptional problem-solving, analytical, and troubleshooting skills, essential for thriving in our fast-paced, dynamic environment.
- Communication Champion: Communicate effectively with diverse stakeholders, utilising your exceptional interpersonal skills to drive success.