Description:
Job Purpose
This position is to Manage the optimisation, integration & customisation of security technologies within the Security Operations Team. Focus on continuous improvement and to seek opportunities to exceed expectations.
Key Accountabilities
Specifically, you will have the following responsibilities:
- Management and administration of security technologies and services that maintain the business applications and IT services
- Carries out technology deployments, building and deploying new Security infrastructure
- Ensure familiarity with risk management programmes.
- Responds to incident and problem management efficiently and effectively documenting lessons learned and future prevention
- Security Infrastructure Capacity Planning & Management
- Act as a project resource and maintain strong relationships with the other technology teams and our Canadian peers.
- Act as a champion for security technology process and or requirements.
- Ensure that adequate controls are in place, with appropriate dashboards and metrics for your service.
- Seek opportunities to automate, improve service and productivity.
- Providing full lifecycle management of your assigned security technology and ensuring their continued operation in accordance with service levels and stated functionality.
- Facilitate communication with DR and BCP for planning and execution
- Mentor junior members of the team.
- Manage their service within current budget and maintain service delivery at all times
Desired Knowledge / Experience / Skills
The successful candidate ideally should:
- Currently be at GWL8/GWL9 Level.
- Deals with technical issues– dealing with multiple systems and multiple features
- Manage a technical infrastructure using an in-depth knowledge of the technology and be a resource for other technologists, Architects and CTS management.
- Owns the resolution of incidents and problems. Give key inputs to meetings / workshops to drive out problems, etc. Ensures that solutions arrived at are comprehensive and of high quality.
- Have an ability to identify key influencers and build strong relationships with them
- Explains and sells technical solutions and options to non-technical stakeholders, explains business requirements to technical staff
- Provides technology leadership. Advises, coaches and mentors less senior staff.
- Proactive involvement in the development, improvement, implementation and adherence to our standards and policies
- Have an ability to identify trends and to develop and implement improvements in business processes and systems