Senior Specialist

Description:

BMS External Manufacturing is looking to recruit a Senior  Specialist, Supply Chain Operations for a fixed term contract of 12 months.  The responsibilities of this position involve establishing a crucial connection within the Supply Chain, bridging intercompany and third-party supply sites with markets. Additionally, the role includes offering comprehensive insights into ExM Supply Chain Operations, with a focus on order processing and invoicing.

Key Duties And Responsibilities

 Manage Operations 

Liaise with Principal’s Purchasing, Finance Departments and Fiscal Reps to perform certain Supply Chain Operations activities on their behalf 
 Provide a key link in Supply Chain between intercompany and third party supply sites and markets as well as provide comprehensive overviews across EXM Supply Chain operations
 Ensure that customer and supply sites comply with Business and Tolling Rules 
 Responsible for receipt and process supplier invoices and follow up on price discrepancies 
Responsible and accountable for accurate receipt and process Tolling Fee invoices
 Manage and accountable for all activities in accordance to Good Distribution Procedure 
 Issue required shipping documents, certify with local Chamber of Commerce and legalise with relevant Embassies as required 
 Review and approve SLAs on timely manner 
Liaise with Freight Forwarder/ Logistics for outbound shipments and update Freight t racker/ Register if applicable. 
 Support GDP activities if applicable and necessary 
 Approval or sign off of Redeployment/ Rework on behalf of Principal 
 Co-ordinate Redeployments/ Reworks and ensure that the costs are back-charged to the appropriate party 
 Liaise with Global/Regional Supply Chain & Quality redeployments, allocations, product launches, return and rework of product and product transfers 
 Complete actions arising from Materials Review Board to minimise inventory obsolescence exposure 
 Key interface and ownership of supply chain activities with customer that is managed outside the scope of MSP (Market Supply Planning) and Customer Relationship Management (CRM); the activities include but not limited to availability of supply, inventory reconciliation, process compliance per BMS controls, attend and/or lead monthly tele-con with customer and/or Quarterly Business Review (QBR)

 Manage information 

 Assist and support Master Data related to customers, contracts and BOMs 
Receive and forward Customer Complaints as per established procedures; follow up and expedite for prompt resolution(s) 
 Run and analyse reports to monitor, measures, evaluate and report team metrics ensure data integrity if applicable 
 Perform user acceptance testing to support SAP implementations and/or upgrades 

 Manage finance/compile financial reports 

 Perform all SAP transactions in compliant manner 
Meet Finance deadline for month-end and year-end sales reporting
 Provide supporting documentation for Financial Audits and SOX testing as requested 

 Team work 

 Identify efficiencies and process improvements and support their execution and emphasize it is across the broader team 
 Work with External Manufacturing organisation on the implementation of new supply models 
Demonstrates that Supply Chain Operations are managed in the most efficient and productive manner by troubleshooting and root causing past issues and continuous process improvement 
Identify and implement strategies to improve efficiency and effectiveness in the day-to-day activities

 Development 

 Develop and/ or make revisions to training materials and work instructions 
 Identify and/ or assess training requirements and ensure that training plans for Supply Chain Operations Associates are implemented, including new personnel 
 Provide supports, training and coaching to other Supply Chain Operations Associates 
 Support and/or lead monthly team meeting and Supply Chain Vision Board when necessary 
Act as Subject Matter Expert (SME) on customer service processes and relevant SAP transactions 
Assist in any ad hoc functions as required and/ or any tasks assigned by the Line Supervisor or Line Manager

Qualifications, Knowledge And Skills Required

Deliver results on time in a pressurized environment
 Ability to work independently and within team matrix environment 
 Leading team to deliver results on time in a pressure environment 
 Must be flexible and be able to deal with changing priorities 
 Demonstrate efficiency in Supply Chain administration, accuracy and timeliness of order processing 
Set demanding goals for themselves while maintaining accuracy and a high level of productivity 
 Self-driven with a strong customer focus and possess skillset to work on own initiative within a team environment to drive issues to resolution 
 Follow through commitments to Customers without detriment to the team or company 
 Exhibit strong interpersonal and communication skills when dealing with colleagues and external customers
Ability to prioritise, organise and manage multiple tasks to tight deadlines
 Ability to translate technical issues into business impact and relevant solutions 
Exhibit a strong ability to use computer systems efficiently, workable knowledge of ERP system, ideally SAP 
 Create and maintain strong working relationships within the BMS organisation and externally with trade customers and suppliers 
 Understand BMS Supply Chain, products and markets customers and suppliers 
Adapt quickly to the demands of the job and show the ability to learn quickly
 Good understanding of business specific organizations and functions (Quality, Finance, SRM, Global Procurement, EHS, etc)
 Adhere with all Regulatory/ Finance/ EHS/ Security compliance procedure 
Knowledge of Supply Chain Operations standards
Knowledge of order processing and invoicing activities
Knowledge of Supply Chain distribution
 Knowledge of Pharmaceutical Industry 
 Ability to foster motivation within the team to meet tight deadlines 
 Supply Chain or Business qualification - Diploma or Degree standard 
Three years’ experience in Multinational Supply Chain Environment, warehouse transactional or any other related experience