Senior Technical Program Manager

Description:

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Program ManagerJob Description: Senior Technical Program Manager (DUB)
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview
The Senior Technical Program Manager will be part of the Technology Strategy and Transformation team, and will support defining enterprise work standards and related processes, templates, and best practices for product and delivery organizations, and enable teams on adoption. This individual will further support efforts on motivating these organizations on a product transformation journey, driving a culture that celebrates innovation and customer centricity, while enabling agility and responses to change.

Responsibilities

• Operates with product-oriented mindset that demonstrates a knowledge of tools, techniques, practices, and frameworks
• Provides coaching to teams and programs on various aspects of the product development and delivery process
• Support monitoring and communication of key Product & Agile performance metrics, as well as progress against program maturity
• Advise and propose ways of working that improve the delivery of value through a variety of frameworks
• Ensure adherence to Product & Agile standards and frameworks through facilitation of efforts that build efficiencies in processes, interactions, governance, tools, and documentation
• Gather and inform product requirements and functional requirements for product enhancements
• Lead senior business stakeholders through change adoption and transformation activities, beginning with discovery through the delivery of customer value to achieve optimal performance
• Form strong relationships with internal customers and stakeholders that contribute to successful outcomes and growth
• Must be considered a credible expert by executive management, leadership teams, Global Subject Matter Experts and key stakeholders across the enterprise.