Description:
We're looking for someone with excellent problem-solving skills who can decompose complex problems to produce simple, intuitive experiences for data scientists, engineers, and app developers who are building AI-powered applications. As a Senior User Experience Designer, you will:
- Consider an end-to-end user experience that spans product onboarding, usage, and support across multiple technical areas.
- Exercise your curiosity to understand user needs and extract use cases to solve.
- Partner with stakeholders across Red Hat to gather business requirements and present recommendations.
- Collaborate with a team of researchers, designers, and front-end developers to build useful and compelling user experiences.
- Perform or participate in planning user research to inform or validate design decisions.
- Understand and communicate the information architecture, workflows, and processes surrounding the user experience.
- Create mockups, wireframes, and other design deliverables using Figma, Miro, and other design tools.
- Build relationships with engineers and product managers to support successful development.
- Identify usability issues and make solid recommendations for improvement, working with stakeholders to prioritize against competing requirements.
- Actively participate in PatternFly, our community-built design system, as both a user and contributor.
- Make time for fellow designers to provide feedback and mentorship.
What You Will Bring
- Experience advocating for a high-quality user experience through every step of the process and across team boundaries.
- A drive to collaborate across teams and to explain your ideas and process to other people.
- Experience using data to inform design decisions.
- Flexibility to adapt to changing situations, needs, or requirements.
- A portfolio of work that demonstrates your process and skills demonstrating a proactive approach and natural curiosity in the work you do.
Preferred Qualifications
- Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely-related area
- 5+ years of experience with designing user experience for enterprise applications
- Experience designing for users involved in AI/ML application lifecycle: ML ops, Data Science, model tuning (strongly preferred)
- Proven track record of leading design creation and delivering high-quality results on schedule, working with internal and external stakeholders including business people and customers.
- Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations
- Adaptable to changing conditions and unexpected obstacles, modifying work methods in response to new information to accomplish organizational goals
- Experience with agile development
- Experience with open source projects