Service Technician

Description:

An excellent opportunity has become available within a manufacturing business located in Ireland for experienced Service Engineers to join their team all across the country, operating in their specific region. This exciting opportunity is perfect a motivated technician looking to progress their career forwards and to gain valuable knowledge and experience of the manufacturing industry from within a leading and highly successful business. The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come.

Your Roles and Responsibilities

While in this role your duties may include but are not limited to:

• Attending clients' sites to perform preventative maintenance on installed equipment from the business
• Maintaining communications with customers and others as seen necessary in a professional manner, in both verbal and written forms
• Consulting with the technical or office-based personnel to achieve a clear understanding of specific job requirements
• Liaising with the business coordinators to ensure that all services under contract are completed within the correct timeframe
• Communicating with customers to ensure that work conducted is with their approval
• Requesting additional parts on time to enable a proper timely workflow, and minimise delays
• Informing the coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time