Site Reliability Engineer

Description:

Our client is a multinational Fintech company specialised in Payment innovation. They are currently seeking a Site Reliability Engineer to join their Business Operations team. As a Site Reliability Engineer, you will be responsible for ensuring the production readiness of the platform by closely partnering with developers to design, build, implement, and support technology services. You will also be responsible for operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation.

Role Description:

• Participate in and enhance the entire service lifecycle, encompassing conception, design, deployment, operation, and refinement.

• Assess IT Service Management (ITSM) activities of the platform and furnish development teams with insights on operational gaps or resilience issues.

• Provide support to services pre-launch, offering guidance on system design, capacity planning, and launch assessments.

• Ensure ongoing maintenance of live services by monitoring availability, latency, and overall system performance. Implement sustainable scaling mechanisms such as automation and advocate for changes to enhance reliability and speed.

• Lead the company in DevOps automation and advocate best practices for promoting software through the CI/CD pipeline into higher environments.

• Champion sustainable incident response practices and conduct blameless postmortems.

• Adopt a comprehensive problem-solving approach by integrating various technology stacks to optimize mean time to recover during production incidents.

• Collaborate with a global team spanning multiple tech hubs and time zones.

• Share knowledge and provide mentorship to junior team members.

All About You:

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.

• CI-CD (Jenkins, Chef), experience.

• Monitoring (Splunk, Dynatrace) experience.

• Application Support experience.