Software Application Specialist

Description:

Creation of shared\confidential\Wealth Management\Technology\Master Application for each application or software which contains contracts (or subscriptions)/recent SOWs/and any other related documentation. Updating SNOW to create an ongoing MASTER list of applications/software, versions, contract term dates, flow diagrams, TRPs, user lists, business and vendor contracts, and vendor review schedules.

Creation of shared\confidential\Wealth Management\Technology\Master Application for each application or software which contains contracts (or subscriptions)/recent SOWs/and any other related documentation. Create a WWM Master schedule of termination notice dates, renewal and term dates, automated rollovers, criticality rating and vendor review schedule.

Work with the vendors and business contacts to resolve vulnerabilities in a timely manner. Collaborate with colleagues to add services and capabilities to build out WWMs definition in SNOW. Assist in preparing appropriate documentation for architecture review boards. Assist in completing data governance, information security and other relevant assessments.

Provide application-level support and troubleshoot system issues. Participate on cross-functional teams to support and define business and technical requirements, operational processes, application strategy and project/product implementation.

Experience/Skills Needed

Strong relevant experience with SNOW with an emphasis on applications implementation, testing, maintenance, configuration, and support. Excellent communication and relationship management skills. Extensive stakeholder and vendor management experience. Advanced understanding of how to troubleshoot application/system performance.