Description:
FNZ Solutions Consulting is a new, dedicated & focused division within FNZ’s Delivery team, which provides Platform Consulting services to new and existing customers.
The Solution Consultant role is a key role within this team, and will provide expertise in the following areas :
- Platform Proposition definition and enhancement
- Target Operating Model definition and enhancement
- Business transformation support and consultancy services
- Regulation and advice on platform compliance
- Customer training programmes and knowledge transfer
- Platform configuration and the MWS process.
- Development of bespoke customer requirements.
- Platform integration design.
FNZ Solution Consulting will provide services to both new and existing customers as an additional revenue stream. These services could be bundled as part of a Platform implementation (MWS) or be an ad-hoc consulting assignment. In particular there is an opportunity to procure consulting services in the pre-sales period ahead of committing to a Platform Implementation.
Team Responsibilities
The Solution Consulting team is responsible for providing a range of high value services to FNZ Customers.
This includes being responsible for the Platform configuration and running the Model Wealth Solution configuration process for new platform implementations.
It also involves carrying out a variety of consulting assignments for existing customers and new customers in a variety of contexts, including proposition definition, TOM definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer platform solutions.
Specific Role Responsibilities
- Work with FNZ customers to help define proposition and product requirements. Provide Market expertise as required. Be an SME in FNZ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities.
- Have a full understanding of a Platform Target Operating Model, including the interfaces between platform and customers operations and FNZ Investment operations. Provide advice to customers regarding best practice operating model design.
- Be an expert in the Model Wealth Solution, and run the MWS Configuration process for new platform implementations, capturing all customer configuration points in service configuration documents.
- Document any bespoke customer requirements.
- Provide review and quality assurance off design documentation produced by the FNZ Systems analyst team.
- Provide training programmes and knowledge transfer services for the FNZ customers.
- Provide ah-hoc consultancy services as required.
- Have a good knowledge of the regulatory environment in which the Solution Consultant operates and provide advice and guidance to customers in respect of delivering a compliant platform.
- Be an SME in the FNZ platform and market in which FNZ operate, and provide training and support for other areas of the FNZ business.
Preferred Industry Knowledge
- General investment/ wealth/ life and pensions products and the markets in which FNZ and our customers operate.
- FNZ Platform expertise, including being an SME in at least 2 functional areas of the platform.
- An understanding of the UK regulatory environment and a good working knowledge of the regulatory change requirements for a given year.
- 5+ years of experience in a delivery / consulting environment in the UK financial services / wealth market.