Support Analyst

Description:

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.  We bring together leaders in strategy, industry experts, enterprise function practitioners, business intelligence professionals, cloud migration and management specialists, designers, data scientists, and many other skills to co-create each client’s unique path to change.  Take advantage of our global network of over 100 innovation hubs around the world, where we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.  When you work with us, change becomes the most dynamic, powerful source of progress you have. Let’s create something incredible together.   Find your fit. Browse Careers at Accenture or  listings on Glassdoor.   Register for job alerts   Find out what its like to be part of Accenture  Follow the Accenture Careers Blog for career advice from recruiters and hiring managers, as well as learn from our people about how their driving change. 

Across 200 cities and 19 industries, we work as one team with a common goal—to create 360° value by embracing change.  Our diverse collective of 569,000 people from a variety of cultures, beliefs and backgrounds make us smarter, competitive and more innovative and our commitment to accelerating equality for all creates an environment where everyone feels they belong.   We’ve made 13 consecutive appearances on the list of Fortune’s “100 Best Companies to work for”. 

Our core values serve as the foundation for how we act and make decisions. We live them through individual behaviors.  Client Value Creation: Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant, and by consistently delivering value. One Global Network: Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business. Respect for the Individual: Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment, and treating each person in a manner that reflects Accenture’s values. Best People: Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment. Integrity: Being ethically unyielding and honest, and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions. Stewardship: Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people, and helping improve communities and the global environment.Today’s rapid acceleration to digital presents us with a breakthrough opportunity to create a better future for all. Accenture helps the world’s leading companies in every industry reimagine their future with innovation as the core of our business model. With our clients, including 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500, our impact and reach are unparalleled. We embed sustainability into everything we do—from how we service our clients, partners and communities as well as how we operate as a responsible business.

• Work collaboratively with the sales team and Advertising partner’s when issues occur in their technical setup of advertising solutions – to review and identify issues and propose solutions
• Provide support to Advertisers experiencing issues with technical setup and operation of their advertising solution on the Pinterest platform
• Maintain a knowledge store of common issues and FAQ’s to facilitate fast resolution of technical issues for Advertisers
• Suggest and implement ways to reduce technical set up issues and improve speed of Advertising solution setup
• Tag Troubleshooting: Conversion, Retargeting, Dynamic Retargeting, Tag Manager, Analytics
• Tag implementation, creating, validating and testing custom tags through GTM
• Audit existing set-up and recommend best practices based on implementation including Events, etc.
• Identify and recommend goals and set these up within tools like Google Analytics
• Assist with third-party and dynamic tracking
• Good understanding of online advertising products and proven advanced skills with (Google) Analytics & (Google) Tag Manager
• Hands on experience with Google Measurement Protocol or other similar relevant technology set
• Tech savvy – interested in new and emerging technologies
• Ideally experience of enhanced e-commerce solutions such as Shopify, BigCommerce, WooCommerce
• HTTP/PHP skills, familiarity with WEB services and HTML, CSS, Javascript
• Analytical, problem solving mindset and knowledge
• Good communication skills
• Can do attitude - desire to identify solutions and fix issues in online technology
• Great Customer Service focus

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace”.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at