Support Services Manager

Description:

Trinity Business School seeks to recruit a proactive, enthusiastic and experienced individual to lead our Student Support Services team which is responsible for providing a comprehensive support service to TBS students and those who deliver our programmes. Enhancing the student experience is a key part of the School’s strategy and this role will be critical to ensuring we offer a distinctive, high quality student support service.

The post-holder will provide leadership to the Student Support Services team and will be expected to deliver high student satisfaction levels and accreditation/ranking scores commensurate with an eminent international business school. The successful candidate will report to the School Administrative Manager and will work closely with Programme Directors and the Directors of Undergraduate and Postgraduate Teaching & Learning.

In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application.

Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.

At Trinity, we are committed to equality, diversity, and inclusion. We are ranked 3rd in the world for gender equality (Times Higher Education Impact Rankings 2020) and we hold an Athena SWAN Bronze award, recognising our work to advance gender equality. The University is actively pursuing a Silver level award, which it has committed to achieving by 2025. Trinity is committed to supporting the work-life balance and to creating a family-friendly working environment. Trinity welcomes applications from all individuals, including those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities, and applicants with disabilities.