User Experience Design Associate

Description:

Are you passionate about helping our customers execute faster and smarter business results? Do you enjoy being a part of an innovative, fast paced and fun team environment? Do you have creative and design skills with a business/IT background? Then join the Enterprise Adoption Central Multimedia Team. We invest in our people as we know you can unleash growth and create significant new value for our customers.

We are looking for enthusiastic, creative, intelligent, outside-the-box-thinking, and motivated applicants to work in our Dublin Office. In SAP User Assistance we plan to provide more visual content and a more visual appearance of UA deliverables in general as we identified that our target groups need a broad variety of different help and learning formats (including multimedia assets) in a professional and modern visual quality. You will create multimedia assets such as videos, infographics, interactive graphics, etc. and assist decentralized UA teams to build-up their own multimedia experts. A successful candidate will have evidenced strong customer service skills, a design and creative mindset and an ability to deliver in a fast-paced on a professional level. The role will require flexibility to adapt to tasks, processes and requirements which reflect the global nature of multimedia productions.

Responsibilities:

• Production of professional multimedia content such as videos and graphics in the Enterprise Adoption unit.
• Offering a service to smaller UA teams with not multimedia experience to produce professional multimedia assets.
• Liaising with multimedia experts from other SAP User Assistance teams to shape a harmonized multimedia experience across different SAP product lines.
• Identify future trends in multimedia to identify the upcoming formats that we need to provide to ensure best possible user enablement experience.

At SAP we are known for offering employees the tools and support to develop in their career. Each employee will have a development plan that involves a mixture on-the-job learning and knowledge-based training that will enable to be success in this role.